Customer Experience Guideline for Merchant Payments

This guideline addresses customer experience in merchant payment services, with an emphasis on making payment transactions reliable, accessible, transparent, and convenient. It is relevant to payment service providers, banks, merchants, technology companies, and consumer-protection teams working to improve the use of electronic payments.

Country

Tanzania

Type

Merchant-payment service guideline.

Published

20 June 2023

File size

213 KB

Sourced from official government publications. Always verify against the official source before relying on this document for legal purposes.